Frequently Asked Questions

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FAQ (Frequently Asked Questions)

Most frequent questions and answers

We have luxury vehicles to service you like Luxury Sedans, Luxury SUV’s, Sprinters, stretch limos, mini buses, mini coaches, and full size charter (coach) buses.

Even if it is road, office or online We are here to serve you 24 hours a day, 7 days a week. You can contact us for vehicle reservation, price quotation or any information at any time.

Yes, you can read our policies by clicking here.

Yes, sure we do. We provide this at each DFW and Dallas Love field airport at specific charges.This carrier permits the chauffeur to meet the passenger interior at luggage claim with a sign with their name on it. For a global flight, the chauffeur might meet outside of customs go out. This service is @DFW = $15, @Love Field = $25 charges.

You can easily confirm your reservation anytime by calling our number (214) 764-3700 or emailing it info@txblackcarservices.com. Or Click Here

Yes, once the dispatch has been done or the chauffeur is on the way to get the passenger and while they arrive you’ll get hold of an automated textual content message with their namephone number, make, vehicle model, and number plate of the vehicleyou may also request to have that records sent to you earlier thru e-mail if you would decide upon.

Our vehicle will deliver these items to you free water bottle, ice and ice equipment, champagne flutes, premium napkins, cups and glassware. They do additionally have panels for the complete manipulation of music and lights, and an auxiliary cord is supplied as well.

Yes sure, you can bring your own bottle (BYOB) and you may carry any liquids or snacks you would really like inside the automobile, and you may even have us buy it for you beforehand of time. We are strictly  UNDERAGE consuming policy, and if our chauffeurs sees it or feel the Underage consuming  they are able to terminate the journey.

industry standard is typically 15%-20%. on your comfort, we add on our advised amount to all reservations. This encouraged gratuity can be extended, decreased, or removed completely at your discretion.

While reserving the reservation you will have to placed a credit/debit card on document, that is normally the desired approach of price. Basic deposit 25 percent of the total amount We do additionally take remaining money in the shape of cash or Zelle etc, cash must be gathered earlier than loading the car and must be acquired as a minimum 2 business days previous to the occasion.

We provide carrier nationwide making your reserving and billing needs so much less complicated as you only cope with one agency. whether or not you’re flying into LGA or LAX, we have you protected with the identical remarkable service you’re conversant in receiving.

Of course yes! All our regulated chauffeurs are drug examined upon hire and every three months examined as properly. We additionally pull annual motor car factswe’ve got a 0-tolerance policy for intoxicating materials. that is similarly to our rigorous in-magnificence and on the street trying out earlier than a chauffeur ever picks up a passenger!

we have got access to vehicles which are equipped to deal with people with mobility challenges.

Providing good quality to the customer in every way is our top priority But still if such an undesirable situation arises then please first give us a call 24/7, communicate to a live agent, and allow us to solve any hassle you could have. in case you are still not gladyou may file complaints to our head office (214) 764-3700 or email us info@txblackcarservices.com

What makes TX BLACK CAR AND LIMO SERVICES LLC stand out is our 24/7 customer service availability, our professionally educated and licensed chauffeurs, our competitive charges,  and our updated fleet that is continuously rising. Our customer support is Which has no competitor , and our chauffeurs are constantly geared up to provide you the quality trips feasible with a grin! in our services there in no any single penny of the hidden charges.

Without a doubt. Please keep in touch with our reservation team in case you get hold of a lower fee from considered one of our competitors and we will be satisfied to fit that price for authorized similar companies.

Due to the excessive demand for our limousine on Saturday evenings, we restrict point-to-point limo reservations to be completed with a minimum booking is 3 hours and lower back in our preferred location so we can put together our Limo and get ready for the following reservations.

Absolutely not, this is against our policy. But if you still want to do it,  there is a plenty minimum of $250 for detailing the vehicle.

Mission Statement

To provide first-class modern convenience transport service to the city of Dallas and its surrounding areas and be a direct reflection on you, your business, and your lifestyle.

Vision Statement

To give you peace of mind that your transportation needs are taken care of making one less thing for you to worry about and convince you this is the best way to get around.